Privacy Policy

To be in line with the implementation of the “Personal Information Protection Act”, 《KOOL》 hereby provides the “Privacy Policy” for the website. All members shall read the Policy carefully to acknowledge that the Website, which is managed by Sunfun Info Co., Ltd., will collect your personal information duly, and keep, process and use the same with due diligence strictly.

To Dear 《KOOL》 Members:
KOOL will strictly respect and protect your personal privacy. In order to ensure the protection of consumers’ personal information and privacy, as well as interest and right, we hereby provide the advice prior to collection of the personal information in accordance with Article 8 of the Personal Information Protection Act.

1. Purpose and method adopted by KOOL to collect personal information:

We collect the information in order to post the members’ information, manage customers, manage members and engage in marketing, and internal statistics, survey and analysis (Item Nos. 022, 037, 060, 066, 097 and 101 of the statutory purposes). The personal information will be collected through consumers’ enrollment of members, completion of purchase order, participation in activities and application for refund of payment.

2. Types of personal information collected by KOOL:

When you register KOOL account, access KOOL products or services, surf the pages of KOOL or some of its partners, and participate any promotional event or enter any prize draw, KOOL will collect your personal information, including:

The Platform will manage the website with Cookies/Cache and log your activities on the Platform. The Cookies/Cache refers to the contents stored by the Platform inside the browser directory in your computer and accessible by the Company’s Cookies/Cache website. You may verify the Cookies/Cache or the installation thereof via your browser settings.

The Platform website management system will log your IP address, length of stay, web page view and click through, and save the tracks generated therefor in accordance with the Personal Information Protection Act of the R.O.C..

You will provide your personal information when logging into and participating in KOOL platform and events voluntarily. Meanwhile, you might provide your personal information voluntarily, such as email and name, when accessing KOOL messages function and service for interaction with the other members. Please note that the personal information you provide in said manner is excluded from the scope of protection under KOOL Privacy Policy. Before transmitting your personal information to any third person via the Website, you should make sure whether you are willing to do so.

3. Time period, area, target and way of the use of personal information collected by KOOL:

Time period: The Company will maintain your personal information in the duration of the Company’s operation, and process and utilize the same pursuant to laws. Area: The consumers’ personal information will be utilized in the areas where KOOL is operating.

Target and way of use:

The consumers’ personal information will be collected for the search function to facilitate the Company’s member and customer management. Meanwhile, the Company will utilize the same in the following manners:

4. Guidelines for login name and password registered by members:

You shall register your account and nickname in conformity with the Internet Ethic and the related R.O.C. laws, and also agree to provide the correct, latest and complete personal information, and to keep your personal information update to ensure the correct, latest and complete information in place. Where you provide any false, untrue or incomplete information, KOOL shall be entitled to suspend or terminate your account and reject you to access the Service in whole or in part.

Your account and nickname shall not consist of any disputable text implying threat, obscenity, abuse, misconduct and infringement upon another person’s interest and right.

Upon successful sign-in, you shall be obligated to keep your account and password confidential and safe. KOOL will not be liable for any loss caused by your disclosure of the information to any third person. Should you have safety concern, please delete or log out your account and password after finishing it.

5. Consumers’ right in personal information:

The consumers may exercise the following rights pursuant to the Personal Information Protection Act upon delivery of their personal information to the Company:

Mode of exercise: The consumers may file the application through customer service email(service@koolapp.com), when the consumers shall provide their ID card or other documents to the Company’s customer service center for comparison and verification of the concerned party’s identity.

6. Discretionary provision of personal information:

The consumers may provide the personal information to their sole discretion, as their interest and right will remain unaffected even if they choose not to do so.

Unless the Company is required to retain your personal information pursuant to laws and regulations, you may ask KOOL to delete, or cease processing and using your personal information at any time, provided that you shall acknowledge that KOOL is entitled to suspend or terminate your membership account for the Service or reject you to access the services provided by KOOL, in whole or in part, once you make said request.

7. Changes of the contents herein:

The Company reserves the right to amend the contents herein. When the Company makes any amendments about collection, processing and use of personal information, we will update this page to notify you of the relevant changes whenever you log into the “KOOL” platform. Should you have any question or suggestion about the privacy protection provided by the Platform, please feel free to contact us via phone or email.

8. Policy for KOOL’s sharing of personal information with any third person:

KOOL will never sell, exchange or lease your personal information to any groups or individuals, unless in the following circumstances, including (but not limited to):

9. Self-protection policy:

Please keep your password and personal information with care and avoid making any personal information, especially the password, available to any person. When you no longer intend to access KOOL services, please DO log out your account. If you share the mobile device with others or use any public device, please log out the Platform lest any others should read your personal information or messages.